SMS Virtual Queuing Systems provides a unique, modern, personalized way of managing customers wait time. Increase customer satisfaction and boost your productivity whist reducing employee stress through the use of SMS QMS technology. Do not make your customers' wait in a queue!
Please book a demo now for more help with setting up your account or dive in and try it out for yourself. A Trial account is available to test for a long as you require.
Why not have customers join via a custom branded iPad Kiosk. Collect valuable customer data, let them decide what to do in the extra time they have and control the length of their wait time.
Customers will receive an accurate wait time ETA forecast and position in the queue and receive notifications when it gets close to their time to be served. Customers can also join via direct SMS, via the web widget, iOS/Android App, Kiosk or in person at one of your customer service touch points.Contact Us ❯
Save on staff wages by setting up a customer self service check-in kiosk. Customers leave their details and manage their position without any staff assistance.
Capture-Name, mobile, email, number of guests, special requests or other customer data. You decide on what fields to enable or disable from the settings
Display -Estimated time to be called back / served and their position in queue will give your customers the answers they want at the time they want it (reply S).Get Started ❯ Contact Us ❯
Display your queue details on any screen size, possibly an iPad to a jumbo TV screen? Make it easy for your staff to keep up with queue progression and average waiting time while keeping your customers informed avoiding potential frustrationGet Started ❯ Contact Us ❯
Reduce overall customer wait time and perceived wait time, customer amd employee stress. Allow your customers to have the freedom to stay in the queue wherever they go and give them an estimated time to come backGet Started ❯ Contact Us ❯
Our systems works no matter where you are in the world, we can send a SMS with a local number for that personalised touch for your customersGet Started ❯
With our QR functionality you will be able to easily scan your customers in as they return right from the screen of their phone, very useful in high volume situationsGet Started ❯
A Marketing Database will be logged everyday. We capture emails, mobile/cell numbers, first and last name, mailing address, time spent in the queue, who served them and any other data you enable in your settings to import into a one click campaign manager for future email or SMS marketing campaigns.Get Started ❯
SMS Pricing is dependent on your location
Save on labor costs, customers join via a self serve kiosk
Custom Graphics and Branding opportunities
PAYG, no contract, no strings just simple pricing!
Send messages from your location
Download one click reports with all customer data
WhyQ was awarded with not one, but two of the prestigious FinancesOnline awards. We won their Great User Experience Award for 2016 and the 2016 Rising Star Award for our SMS Queue Management Software. As you can guess, our app ease of use and up coming potential was recognised both by software experts and customers alike, we are thrilled by the recognition!